Payment & Order Policies
Accepted Payment Methods:
✓ VISA
✓ Mastercard
✓ American Express
✓ Discover
✓ PayPal
✓ Apple Pay
Sales Tax: 6% Michigan sales tax applies to all orders shipped within MI. Out-of-state customers are responsible for any applicable use tax
Shipping Information
U.S. Shipping Rates:
- Calculated based on order value (excluding oversized items)
- Additional charges may apply for:
• Oversized packages
• Residential/rural deliveries
• Fuel surcharges
- Carrier: USPS, FedEx or UPS (tracking included)
Express Shipping: 1-Day/2-Day available – Call (734) 447-3000 for quote
Return Policy
General Merchandise:
- 30-day return window (unused, unwashed with tags)
- 15-20% restocking fee + non-refundable shipping
- Exclusions: Books, DVDs, custom/clearance items
Uniform Specific:
- 14-day return window
- Must be unworn with original tags
- Same restocking fee applies
Defective/Wrong Items:
- Contact us immediately at (734) 447-3000
- No fees for our errors
Return Process:
- Contact us for authorization
- Include packing slip
- Ship prepaid with tracking to:
Japanese Martial Arts Academy / Returns
13101 Eckles Rd, Suite 209
Plymouth, MI 48170
Backorders
- Your card is charged when item ships
- Estimated arrival dates subject to change
- We’ll notify you if items become unavailable
Warranty
- 90-day limited warranty against defects
- Does not cover abuse/misuse
- Repair/replacement at our discretion
100% Satisfaction Guarantee: Not happy? Contact us within 30 days for refund/replacement.
